With so many options available for commercial security companies, finding one to suit your specific needs can often feel overwhelming. The best way to find a company that offers the right solution for your business is through research and asking thoughtful questions. A high-quality security company will gladly answer your questions and work with you.
Taking the time to prepare a list of questions to ask a prospective commercial security company will prove highly valuable in the end. The following questions will provide better insight to help you find a reputable company to keep your commercial business secure, at a fair price.
Is the company licensed in my state? How long have you been in business?
It is always important to ensure the company you are considering has the right certifications and licensing to operate in your state. If nothing else, be sure to check they have a business license and that anyone who will have access to your business is licensed, bonded and insured. Security companies that have been operating in your community for an extended period of time tend to be more reputable and will gladly provide customer references.
How will my security system will be monitored?
It is essential to understand how your security system works and how it is controlled. Ask whether the system will rely on your primary phone line or if a person will be actively monitoring 24 hours a day.
If a person is monitoring, always ensure they have the necessary qualifications and licenses. You may also want to opt for a fully equipped closed circuit television system that allows you to monitor your business as well.
What type of warranty or guarantees does the system include?
Any system that includes hardware installation should include a manufacturer’s guarantee. The guarantee should cover any potential damage from manufacturing defects. This offers an added level of comfort knowing you have a long-term, reliable solution.
Does the system allow for multiple user codes?
Multiple access codes are essential for any commercial security solution. This allows you to efficiently track who has access to the business facilities. You should be able to provide different levels of access to different employees based on their needs.
Are there any additional fees?
It is important to establish potential cost and any fees up front, so you are fully aware of what you are buying. Be sure to determine fees like monthly monitoring, installation and false alarms that are in addition the initial cost of the system. Any reputable company will be happy to give you a full quote including fees ahead of time.
What type of technology will be used?
Technological advancements may offer an added level of protection to a commercial security solution. It is necessary to understand how a security company will use technology to keep your business secure. You will also want to ensure they take appropriate measures to keep any data private and protected.
Finding the best commercial security company for your particular needs does not have to be hard. By doing ample research and asking the right questions, you are sure to find a reputable company that will work to provide you with the best solution.